01
Read
Review the evaluation or re-evaluation against the plan of care, the diagnosis, and the visits already in the chart.
04 · Quality assurance
A large part of the quality work is therapy. Cardinal BPS reviews physical, occupational, and speech therapy records — evaluations, re-evaluations, and the visits that follow — and sends the findings back to the team that wrote them.
Our approach
01
Review the evaluation or re-evaluation against the plan of care, the diagnosis, and the visits already in the chart.
02
Look for gaps in skilled need, goals, progress, and whether the note supports the therapy that was provided.
03
Send specific findings back to the therapist so the next evaluation is cleaner than the last.
04
The corrected evaluation or re-evaluation is read once more before the therapy is billed.
Services
01
Review of physical, occupational, and speech therapy documentation for completeness, skilled need, and consistency with the plan of care.
02
Review of the initial evaluation: findings, goals, frequency, and whether the record supports starting therapy.
03
Review of re-evaluations for progress, updated goals, and a reason to continue, change, or end the service.
04
Therapy visits checked against the evaluation, so treatment, goals, and the note describe the same course of care.
05
Therapy documentation checked against the coding and the claim before the record leaves the agency.
06
A clear list of what failed and who corrects it, so the same gap does not show up on the next evaluation.
Business impact
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